- Help Sheets
The Frequently Asked Questions (FAQs) application can be used to answer some of the more common questions your users may have about your website or organisation. You can structure your FAQs into categories to make the answers easier to find.
To enable the application, go to the Content Management tab of the administration pages, then go to the Applications page, and click the Enable button next to FAQs.
Once enabled, you can get to the administration pages for the application in one of two ways:
Go to the administration pages for the FAQs application using one of the methods outlined above.
To add a new FAQ:
To edit the settings for an FAQ:
To Enable or Disable an FAQ:
To Delete an FAQ:
Individual Questions and Answers (Q&As) can only be added within an FAQ section. This is done from the FAQ application administration pages.
In the list of FAQs, click on the one in which you wish to manage the Questions and Answers. From here you can edit the title and display mode of the FAQ, as well as add, edit, delete, and reorder the Q&As.
To add a Q&A click on Add a new Q&A at the top of the page.
Once you have defined some Q&As you'll see a list of them, each with some action buttons. These are:
edit - edit the Q&A.
delete - permanently delete the Q&A.
insert after - add a new Q&A after this one in the list.
swap with next - reorder the Q&As by swapping this question with the following one.
To configure the permissions, go to the administration pages for your website, select the Content Management tab, and then the Applications page. Click the Permissions button next to the application in the list. For further details of how to use Permissions, see the Permissions section of the manual.