Additional support for client deployment

Overview of service

Independent of the setup of physical machines undertaken on behalf of you as a new client, our technical team will visit you onsite and work with your people. We take them through the process of using the freshly installed and designed service so that they can provide a complete ready-for-user site.

Outcomes

  • An initial understanding of the power and range of tools available in the software

  • The creation of initial content and setting up of an agreed list of applications

  • Installation of live sites to start the project

  • The setting up of initial administrators with correct permissions

  • Correct and relevant information in place to help users get started

  • Initial notification emails sent to users for site launch

  • Mentored team — with question and answer session

  • Delivery of best practice techniques