Getting Help

This helpsheet explains how to get help with your website if you get stuck.

The first thing to check is the documentation. This is split into several sections:

Help Sheets - simple "get started" guides, including this page.

dotCommunity Concepts - explanation of some of the concepts associated with dotCommunity. Read this for an overview of how things fit together.

Community Administrators - for administrators of a single community website.

Area Administrators - for people managing of lots of community sites. Covers more advanced management features and is not intended for community administrators.

Sitewide Administrators - more advanced features available to people managing a dotCommunity instance. These features are not available to most people.

Content Management System - how to use the CMS to create custom webpages.

Standard Applications - an overview of each of the standard applications (Discussions, Photo Album, etc).

Creating Custom Themes - for advanced users who want to create their own look and feel using CSS.

If this doesn't solve your problem, you should contact the support team of your dotCommunity site's owner.

Note: Cambridge Open Systems provide support to dotCommunity sitewide administrators only, who in turn provide support for community website administrators. They do not support community website administrators directly.